When your reputation is on the line, you need a calm, experienced partner who can help you act fast and say the right thing. We provide rapid-response crisis counsel and manage communications through every stage — from the first hour to full recovery.
Talk to a Crisis AdvisorCrisis communication consulting is specialist counsel that helps your organisation decide what to say, to whom, and when during an event that threatens its reputation. A product failure, a leadership controversy, a data breach, a regulatory notice, or a story catching fire on social media — in each case the first few hours shape how the story is told for months afterwards. Strategyverse helps you take control of those hours, protect the people and the brand, and come out the other side with trust intact.
We work with founders, CXOs, communications teams, and boards who are facing — or want to be ready for — moments like these.
A negative story, exposé, or viral post that is picking up speed.
A product, service, or safety issue that affects your customers.
A cyber incident, data breach, or privacy concern.
Regulatory action, litigation, or a government enquiry.
Misconduct, abrupt departures, or internal disputes made public.
No crisis plan in place — and a growing sense you need one.
Most reputational damage in a crisis is self-inflicted — caused not by the event itself, but by how the organisation responds to it.
A structured approach that brings order to the chaos, at whatever stage you call us.
Risk and scenario mapping, a crisis communication plan, pre-drafted statement frameworks, and spokesperson training — so you are ready before anything happens.
Rapid assessment, an agreed position, holding statements, and a single briefed spokesperson — taking control of the critical first hours.
Real-time counsel, media and journalist handling, and coordinated messaging to employees, customers, regulators, and partners.
Post-crisis review, rebuilding trust with the audiences that matter, and a plan to strengthen reputation for the long term.
Crisis work is confidential by nature, so this page carries no case studies or client names. What we can tell you is how we work.
In a crisis you work directly with experienced strategists, not a rotating junior team.
We handle the immediate story while protecting the longer-term trust your brand depends on.
Wherever we can, we would rather help you build the plan before a crisis than firefight without one.
We protect our clients' privacy during and after a crisis — the same discretion we would extend to you.
Crisis communication consulting is specialist counsel that helps an organisation decide what to say, to whom, and when during an event that threatens its reputation — a product failure, a leadership controversy, a data breach, a regulatory action, or a story spreading on social media. A consultant helps you assess the situation quickly, agree a position, prepare holding statements and spokespeople, manage media and stakeholder enquiries, and protect the brand through to recovery. Strategyverse provides this as both an on-call service during a live crisis and a preparedness programme before one happens.
A crisis does not keep office hours, and neither does crisis counsel. Our team is set up to engage at short notice — including outside standard office hours — to help you take control of the first few hours, which usually decide how the story unfolds. The fastest responses come from clients who already have a crisis plan and an agreed point of contact in place, which is why we recommend building a crisis communication plan before anything goes wrong.
Before issuing any public statement, establish the facts internally and agree who speaks for the organisation. The most damaging mistakes are made in the first hour — guessing at facts, going silent while the story runs, or letting multiple people comment without coordination. Acknowledge the issue, say what you are doing about it, and commit to updating people as you learn more. A prepared holding statement and a single, briefed spokesperson make this far easier.
Both. Many clients first come to us mid-crisis, but the work we are most proud of is the crisis that never becomes public damage because the organisation was ready. Our preparedness work includes risk and scenario mapping, a crisis communication plan, pre-drafted statement frameworks, spokesperson and media training, and clear escalation protocols so your team knows exactly who does what when something happens.
Whether you need counsel right now or a plan for the future, we can help. Reach out and we will respond quickly.
Talk to a Crisis Advisor